Office 365 – DTD is prohibited in this document issue




 Office365logo       SP2013logo

Got trouble Connection PowerShell to SharePoint online? This could be the resolution to your troubles.
I had this myself, or we had it in our Company tenant. This is what the issue was and this is how I fixed it:

When trying to connect to PowerShell for SharePoint Online, using the Connect-SPOService command, we got a error that did not tell us anything.

PS dtd error 1

The error is:
Connect-SPOService : For security reasons DTD is prohibited in this document. To enable DTD processing set DtdProcessing property on XmlReaderSettings to Parse and pass the settings into XmlReader.Create method.

Well, its almost a joke right…
When searching the web for information on this particular, I struck zero…all I could find related to the ISP and the default search provider something. I quickly dismissed them as unrelated.
Then after some time had passed, I found a similar issue, this seemed related and it was a connectivity issue same as mine (If I still had the link I would give credit to where credit is due). This fellow had resolved the issue by adding a missing DNS record.
This made me think, since our tenant has existed since way Before Office 365 existed (BPOS) perheps we were also missing some of the required DNS records?
I checked with my collegues, and apparently we were missing the record as well.

So, if you ever see or get the ‘DTD prohibited’ issue, remember to check the DNS for the following record:

Alias: MSOID
Info: Used by Office 365 to direct authentication to the correct identity platform More Information

After I added this to DNS, Connect-SPOService works just fine!



Microsoft’s official explaination on the DNS record:
What’s the purpose of the additional Office 365 CNAME record?

When you run a client application that works with Office 365 such as Lync, Outlook, Windows PowerShell or Microsoft Azure Active Directory Sync tool, your credentials must be authenticated. Office 365 uses a CNAME record to point to the correct authentication endpoint for your location, which ensures rapid authentication response times.If this CNAME record is missing for your domain, these applications will use a default authentication endpoint in the United States, which means authentication might be slower. If this CNAME record isn’t configured properly, for example, if you have a typo in the Points to address, these applications won’t be able to authenticate.

If Office 365 manages your domain’s DNS records,, Office 365 sets up this CNAME record for you.

If you are managing DNS records for your domain at your DNS host, to create this record, you create this record yourself by following the instructions for your DNS host.


References and Credits
Nope, not this time…Credits & many thanks to To all of you.




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Anonymous Authentication always on in SharePoint 2013

Hi friends.

Anonymous access is default on in SharePoint 2013, even if you select No?

First, remember, this is all just a reflection made by me and most likely, there is some obvious reason as to why this is, that simply just eludes me at this point. I know that SharePoint does not in itself allow Anonymous access, that has to be configured, but IIS allows it which seems to me like a bad idea.

I noticed this disturbing thing this morning when I created a Quick Web Application in a SharePoint 2013 test farm of mine running on Windows Server 2012. Thing was, I created a web application from the Central Administration GUI and selected all the quickest options, Default Everything but to use an existing Application Pool. This means that we select Windows Authentication, NTLM only and NO Anonymous access.

Let me explain…
On a SharePoint 2013 farm running on Windows Server 2012:
I created a normal Web Application using only the Central Administration GUI. I used port 2013 just to show where it is, then default on all security settings.

Like this:

I seelcted to use an existing Application pool to save time and Resources, but that is not relevant. Ok to create:

Next I checked what was actually done in IIS, from the preview I remebered having some questions on how this was performed…
In IIS 8.0 on Windows Server 2012 it looks like this:

Notice how 4 providers are enabled by SharePoint as default.
Anonymous Authentication
ASP.NET Impersonation
Forms Authentication
Windows Authentication

These are all enabled by default, Windows Authentication has only NTLM configured like we selected in CA. We also get a warning from having Forms Based authentication(redirect) and Windows Based(Challenge) enabled at the same time. IIS does not like this but I have managed to find out that this is ok, given certain circumstanses you need it to be this way.

If we do the same thing on a SHarePoint 2010 farm running on Windows Server 2008R2 and IIS 7.5:

We select to use NTLM and to not allow Anonymous, same as in 2013.

The settings in IIS:

And the list of providers look like this:

Like you can see, SharePoint 2010 only enables ASP.NET Impersonation and Windows Authentication.

If we put the two up side by side, it looks like this:


The question is, does this affect security in any way?
Is it still as secure?
Why not simply disable Anonymous Authentication?

If anyone has any good suggestions or explanations, please submit them as a comment and I will update this post to reflect the facts.


A really good link that explains the inner workings of claims based authentication in SharePoint, valid for 2010 and 2013 alike.
(Thnaks nojanaj for the tip)

Multiple Authentication Methods in SharePoint 2010




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Whitepaper: The final Kerberos guide for SharePoint technicians

The Guide is now available as a PDF download from Microsoft Technet Gallery.
Download : The final Kerberos guide for SharePoint technicians

A preview of the whitepaper:




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The final Kerberos guide for SharePoint technicians


Kerberos…the two headed dog? Three heads? A weird kind of German sausage? Anything to do with a sidewalk? It is something you learn to respect deeply but don’t really know exactly just what it is…or how to manage? (At least this statement goes for the three headed dog…don’t know about the sausage…)


(Kerberos and Herakles)

I have had problems with getting SharePoint to work with Kerberos, I can’t lie about that. Most of the time, I have had TechNet articles, The Whitepaper (242 pages) and other peoples great blog posts to help me. All have been good and have aimed to help get it going, but none have given me the easy way to configure and verify. This is what I’m aiming at here with this bold title:

‘The final Kerberos guide for SharePoint technicians’

I hope to accomplish what others have failed at, not to try and explain everything about Kerberos and SharePoint, but only to show how to get it working easy and how to verify that you have succeeded, with as little work as possible and with the Tools at hand if possible.

Looking for the 2013 version of this guide? You will find it here.

I have during my struggles found that there are a few steps that you always need to take, and most of the time you do these steps and then nothing else. Follow this guide and most of you will be all right, I will later on try to add the same simple steps for more ‘advanced’ scenarios as well, like with SSRS or RSS feeds, SQL and such.

The steps I am talking about, what are they then…? Follow the guide below and you will find out.

Scenario 1 –  Basic

Kerberos authentication to SharePoint 2010 site on default port 80 with a single SharePoint Web Server(Windows Server 2008 R2) from Windows 7, IE 9. (using Basic delegation/Unconstrained delegation)
This guide can be downloaded as a whitepaper from the Microsoft Technet Gallery.
The final Kerberos guide for SharePoint technicians

This guide is also available in a SharePoint 2013 version, adapted to the slight differences in SharePoint 2013 preview.
The first Kerberos guide for SharePoint 2013 technicians

(This guide assumes that a normal NTLM authentication to the same Web Application with the same user has been verified, by adding this line I’m among other things taking AAM and site permissions out of the equation. These things have to work before attempting to use this guide)

Note: To perform some of these procedures, you must be a member of the Domain Admins group or the Enterprise Admins group in Active Directory and you have to be a member of the Farm Administrators Group in SharePoint, or you must have been delegated the appropriate authorities. As a security best practice, consider using ‘Run as’ when applicable to perform these procedures.


 Step Summary
1. Name Resolution An entry for   the Web Applications URL must exist in either DNS or in the clients   hosts file.
2. Service Principal Names HTTP SPN’s   must be created for the Web Application URL(s) and its Application Pool   service account.
3. Delegation The   SharePoint Web Server must be ‘Trusted for delegation’ in Active Directory.
4. Authentication Provider The Web   Applications Authentication provider must be set toAuthentication type:   WindowsIIS Authentication setting: Integrated   Windows authentication/Negotiate(Kerberos)
5. Verification of functionality(IMPORTANT!) Klist.exe on client must have a HTTP ticket for URL and User accountSecurity log on SharePoint Web Server must have event ID 4624 with user and kerberos.
(If Kerberos fails NTLM authentication will be used!)
References and Credits

Step 1

Name Resolution

There are two ways to do this, one excellent and one less excellent, the lesser of the two is really only ‘allowed’ for developing or testing purposes, but it exists and should be taken into consideration. Testing is also something that you will want to do here, and the less modifications you must do that requires a service down or a (Service Management) change order at an early stage, the better. Use Hosts for testing, then DNS in production.


Make sure that the URL of the Web Application has a A-Record in DNS, if not, you need to create it.

A server that is joined to an Active Directory Domain gets a A-record created automatically, but verify that it is there.

Create a A-Record in DNS using the following:

1.1 Open DNS Management in Administrative Tools on a DNS server.

1.2 Expand forward lookup zones container.

1.3 Right click on the zone (domain name) and click on new host (A or AAAA).

1.4 Type in the name of the record, this is the URL of the Web Application (minus the domain part in a FQDN)

1.5 Type in the IP Address of the SharePoint Web Server

1.6 Click on ‘Add Host’

1.7 Click on ‘Done’

1.8 Verify that the record has been created in the right pane.

1.9 In a Command Prompt, ping the Web Application URL.

1.10 You are now done with step 1, Name Resolution. Move on to step 2. Service Principal Name(SPN).

Note: A known issue exists with some clients (IE7 and IE8 included) that causes kerberos authentication to fail with the use of DNS alias instead of an A-Record.

Hosts (not recommended method)

1.x1 Locate the hosts file on your client or server if this is what you are using as client. It is located in the following path: C:\Windows\System32\Drivers\etc\hosts. Use Notepad to open it(open notepad using right click and ‘Run as Administrator’ and you will be allowed to save the changes)

1.x2 At the bottom of the file, add a row with the following: IP-Address<tab>hostname/FQDN <enter>

– Example:                 sharepoint

– Also add any FQDN’s needed, like in my example:       

Note: Always end the last line with a Linefeed/Enter, else you may experience issues using the hosts file.

1.x3 Save the file using the same filename(hosts only, no extension)

You are now done with step 1, Name Resolution. Move on to step 2. Service Principal Name(SPN).
Back to main menu

Step 2

Service Principal Name(SPN)

Note: To perform these procedures, you must have membership in Domain Admins, Enterprise Admins, or you must have been delegated the appropriate authority. For information on delegating the permissions to   modify SPNs, see Delegating Authority to Modify SPNs.
Note: To use setspn, you must run the setspn command from an elevated command prompt. To open an elevated command prompt, click Start, right-click Command Prompt, and then click ‘Run as administrator’.

When creating or setting up your SPN’s, you need some basic information first, as you will be creating HTTP SPN’s you need a URL and a Service account name. If the SharePoint Web Application has both a NetBIOS name and an FQDN, then you need to create separate SPN’s for both.

2.1 Start by opening a Command Prompt ‘Running as administrator’ (See note at the start of this step 2)

2.2 Next, list all SPN already in Place for the Service Account, type:

setSPN -L domain\serviceaccount (hit enter) or without the domain name setSPN -L serviceaccount (hit enter)

Wait for it…

Most likely, you get back nothing. This is ok. If you do get some registered SPN’s back, just make sure that they are not the same as the ones you are about to add, if they aren’t they you can leave them be.

2.3 Next, we create our own SPN’s for the service account paired with the Web Application and SPN type, to create this SPN type:

setspn -S HTTP/mywebappurl domain\serviceaccount (hit enter) Note: HTTP can be upper or lowercase, does not matter.

2.4 Next, verify that it has been created ok, type:

setspn -L domain\serviceaccount (hit enter)

Wait for it…

Now, the result should be one more entry than you had before, you should see your new SPN listed.


2.5 For good measure, add also an SPN for the FQDN, type:

setspn -S HTTP/ domain\serviceaccount (hit enter)

2.6 Listing the SPN’s now should list one additional SPN, type:

setspn -L domain\serviceaccount (hit enter)

If Everything has gone well and you had no previous SPN’s created from this service account, then the result from the command will be:



The necessary SPN’s have now been created successfully and the service will be able to request tickets in your name.

Note: Using the -S parameter with setspn when creating an SPN will check for duplicates before creating a new one, thus eliminating the risk of duplicate SPN’s, which would cause Kerberos to fail.

You are now done with step 2, Service Principal Name(SPN). Move on to step 3. Trust for delegation.
Back to main menu

Step 3

Trust for delegation

Note: To perform this procedure, you must be a member of the Domain Admins group or the Enterprise Admins group in Active Directory, or you must have been delegated the appropriate authority. As a security best practice, consider using Run as to perform this procedure.

By default, no server is trusted for delegation, meaning that a service on a server in the Active Directory, cannot act on a user’s behalf, basically this means that a service if trusted for delegation, can impersonate a user and request a Kerberos ticket in the users name.

Change this setting in Active Directory using the following:

3.1 Open Active Directory Users and Computers.

3.2 In the console tree, click Computers. (Or the appropriate OU where your SharePoint Web Server resides)

3.3 Right-click the computer you want to be trusted for delegation, and click Properties

3.4 On the Delegation tab, click ‘Trust this computer for delegation to any service (Kerberos only)’.

3.5 Click OK.

You are now done with step 3. Trust for delegation. Move on to step 4. Authentication Provider.
Back to main menu

Step 4

Authentication Provider

Note: To perform this procedure, you must be a member of the SharePoint Farm Administrators group, or you must have been delegated the appropriate authority.
Note: If you are creating a new Web Application at this Point, simply select ‘Classic Mode Authentication’ as authentication and ‘Negotiate(Kerberos)’ as Authentication provider in the Security Configuration dialog during Web Application creation.

In order for the Web Application and SharePoint to use Kerberos instead of the default NTLM, we have to configure SharePoint to use just that. Unlike what many Think, there is no way to force SharePoint to use only Kerberos, what we have available is the option to use Kerberos if possible, else use NTLM. Don’t ask me why this is so, but this is what we have. However, if all of the Kerberos Components are configured correctly, this is what will be used for authentication at all times.

So…the last configuration Before testing it all out…configure SharePoint to use Kerberos using the following:

4.1 In the Central Administration, go to ‘Application Management’ – ‘Manage Web Applications’

4.2 Select the Web Application you want to configure, and click on Authentication providers in the top ribbon.

4.3 In the ‘Authentication Providers’ dialog, click on the authentication provider you want to alter, usually its default.

4.4 In the ‘Edit Authentication’ dialog, verify that ‘Authentication Type’ is set to: ‘Windows’.

4.5 Scroll down the dialog to ‘IIS Authentication Settings’, there change the setting from ‘Integrated Windows Authentication’ and NTLM, to ‘Integrated Windows Authentication’ and ‘Negotiate (Kerberos)’

4.6 Click OK in the popup dialog saying that ‘you have chosen to use Kerberos…’

4.7 Scroll down to the end of the dialog and click Save.

You have now made the modifications needed in SharePoint for Kerberos authentication to function, now we have to verify that the Changes has been made to IIS by SharePoint.

To verify the IIS Web Site Authentication settings, follow these steps:

4.8 In Internet Information Services (IIS) Manager, locate the Web Application under ‘Sites’.

4.9 Select the Web Application and in the middle pane under the heading ‘IIS’, locate ‘Authentication’

4.10 Select the ‘Authentication’ Icon and in the right ‘Actions’ pane, clikc on ‘Open Feature’.

4.11 In the Authentication dialog, select Windows Authentication (usually at the bottom).

4.12 Click on ‘Providers’ in the right ‘Actions’ pane.

4.13 Verify that ‘Negotiate’ and ‘NTLM’ are the only ones listed and that they are listed in that order, ‘Negotiate’ at the top.

4.14 Click Cancel and then again in the right ‘Actions’ pane click on ‘Advanced Settings’.

4.15 Verify in the ‘Advanced Settings’ dialog that ‘Extended Protection’ is ‘Off’ and that ‘Enable Kernel-mode authentication’ is unchecked.

4.16 Click Cancel.

4.17 Exit Internet Information Services Manager.

You are now done with step 4. Authentication Provider. Move on to step 5. Verification of functionality.
Back to main menu

Note: DO NOT make any Changes using the Internet Information Services Manager, if Changes need to be made, Always   use the SharePoint Central Administration interface.
Another way to make changes to SharePoint is PowerShell, which is also a recommended way if you really know what you are doing.

Step 5

Verification of functionality

Many Tools exist that can be used to verify that Kerberos authentication actually occurs, Tools such as NetMon(Network Monitor), WireShark, Fiddler, KerbTray and many more can be used for this step. I have however focused on two Tools that will be sufficient and that exists already in the Environment. I have chosen to focus on these two:

Klist (Client)

Security Log (Server)


(Klist is available on Windows server 2008 and later and on Windows 7 and later, for Windows Server 2003, see note at the end of this step)

Before anything, Close down all open Internet Explorers or other browser sessions you have open.

5.1 On the client, start a command prompt as administrator (Right click, ‘Run as administrator’).

5.2 Flush the DNS cache, type:
Ipconfig -flushdns (hit enter)

5.3 List all tickets on the system, type:
klist (hit enter)
Note: this does not affect any other functionality on the client or server

The tickets listed does not necessarily have anything to do with us at this point (SharePoint).

5.4 Now, we want to clean up this list so that we can see if a new ticket is granted to our user when logging on to SharePoint.

Clear the list, type:
klist purge (hit enter)
Note: this does not affect any other functionality on the client or server

In the prompt you will see:

Deleting all tickets:

Ticket(s) purged!

5.5 Try again listing all tickets, type:

klist (hit enter)

This time the list should be empty. (if not, then some service has managed to connect again during the time from that you purged until you ran Klist again)

5.6 With an empty Kerberos ticket list, open up a new Internet Explorer session and go to the URL of the Web Application.

5.7 When authenticated and logged into the site, all loaded ok

5.8 Switch back to the command prompt and again, type:

klist (hit enter)

Now, with Kerberos working, you will see two tickets, the most important one is the second ticket(#1) that contains:


Server: HTTP/mywebappurl

KerbTicket Encryption Type:

And a few timestamps and similar stuff. This is good!

If you see this ticket, things are working! Now, all we have to do is verify that it looks good on the Web Server as well.

Close down the Command Prompt and move on to the next task in this guide, the security log.

Note: For Windows Server 2003, KLIST is available as a free   download in the Windows Server 2003 Resource Kit Tools. To obtain the tools,   visit the following Microsoft Web site: Download Klist here

Security Log

Verify that the Web Server Authenticates the user using Kerberos using the following:

5.9 On the SharePoint Web Server, in Administrative Tools, open up Event Viewer.

5.10 Expand the ‘Windows Logs’ container and locate the ‘Security’ Log.

5.11 In the Security log, locate a recent event with the ID of 4624. This event should be a successfull logon, and hold the security ID and accountname of the user that accessed the SharePoint Web Application using Internet Explorer on the client, and it should also state:

Logon process: Kerberos

Authentication Package: Kerberos.

If you can verify that you do have this event, then you are done, Kerberos works!

You are now done with step 5. Verification of functionality, there are no more steps from here…

This means that if you have successfully completed all steps in this guide, you have managed to configure Kerberos for SharePoint.

Back to main menu

Thanks to, for technical and spiritual support!

Hasain Alshakarti Truesec

Mattias Gutke Enfo Zipper

Anders Grönlund Enfo Sweden

Markus MurrayTruesec



Configure Kerberos authentication for SharePoint 2010 Products

Plan for Kerberos authentication (SharePoint Server 2010)

Setspn (Windows Server 2008, Windows Server 2008 R2)

Klist (Windows Server 2008 R2)

Plan authentication methods (SharePoint Server 2010)

DNS Server Overview (Windows Server 2008)

Trust for delegation (Windows Server 2003 but this still goes)

How the Kerberos Version 5 Authentication Protocol Works

Kerberos Explained (old but still good)

Microsoft Kerberos

Kérberos (lat. Cérberus)




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